HRM624 Conflict Management Notes, MCQs & Assignments | Query Point Official

HRM624 ||| Conflict Management

HRM624 – Conflict Management focuses on identifying, analyzing, and resolving workplace conflicts effectively. This course equips learners with strategies and techniques to manage disagreements, improve communication, and maintain a productive work environment.

Course Introduction

This course provides an understanding of conflict sources, types, and resolution methods in organizational settings. Students learn negotiation, mediation, and problem-solving skills to handle disputes constructively.

Course Learning Objectives

• Understand the causes and types of workplace conflicts
• Develop strategies for conflict prevention and resolution
• Apply negotiation and mediation techniques
• Enhance interpersonal and communication skills
• Create a positive and productive work environment

Major Topics / Syllabus

• Introduction to Conflict Management
• Sources and Types of Conflict
• Conflict Resolution Models
• Negotiation and Mediation Techniques
• Communication Skills for Conflict Management
• Team Conflict and Collaboration
• Organizational Culture and Conflict
• Problem-Solving and Decision Making
• Managing Stress and Emotional Intelligence
• Case Studies and Real-World Applications

Practice Areas

• MCQs on conflict types and resolution strategies
• Short questions on negotiation and mediation
• Long questions analyzing workplace conflict cases
• Practical exercises for team conflict scenarios
• Problem-solving and role-play exercises

Exam Preparation Tips

• Revise key conflict management concepts
• Practice MCQs and short-answer questions
• Prepare examples of conflict resolution strategies
• Understand negotiation and mediation techniques
• Analyze case studies for practical applications

HRM624 Conflict Management MCQs

HRM624 MCQs (click here)

HRM624 Conflict Management Questions

Short & Long Questions (click here)

Assignment Questions

For Assignment Questions (click here)

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