Business Communication MCQs | ENG301 MCQs | Set 1
Business Communication MCQs | ENG301 MCQs | Set 1
MCQs (Multiple Choice Questions)
1) Persons in Latin America and in the Middle East treat time more _______ than do Americans who prefer promptness.
a) fervently
b) exactly
c) precisely
d) casually
Correct Answer:
The correct answer is 'c'.
Explanation:
In Latin America and the Middle East, people tend to treat time more precisely than Americans who prefer promptness. This means that in these regions, there is often a greater emphasis on adhering to specific schedules and appointments. People in Latin America and the Middle East may expect events to start and end at very specific times, and punctuality is highly valued.
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2) To achieve concreteness in any message, the use of denotative words is advisable rather than _________ words.
a) None of the above
b) Interrogative
c) Sympathetic
d) Connotative
Correct Answer:
The correct answer is 'd'.
Explanation:
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3) In __________, decision time is held back as group consensus moves toward a decision.
b) America
c) Japan
d) Pakistan
Correct Answer:
The correct answer is 'b'.
Explanation:
In China, decision-making often involves a process where decision time is held back as group consensus is built towards reaching a decision. This means that in Chinese culture, it's common for decisions to be made collectively, with input and agreement from various members of a group or organization.
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4) ________ is/are widely held beliefs that affirm what is desirable.
a) Laws
b) Religion
c) Edicts
d) Cultural values
Correct Answer:
The correct answer is 'd'.
Explanation:
Cultural values are the shared principles, ideals, and standards that a group of people or a society as a whole considers important and desirable. These values can encompass various aspects of life, including ethics, morality, behavior, and societal norms. Cultural values guide individuals and communities in making decisions, shaping their actions, and determining what is considered acceptable or praiseworthy within their culture.
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5) Choose the best option.
________ is closely related to clarity.
a) Correctness
b) Completeness
c) Clarity
d) Consideration
Correct Answer:
The correct answer is 'a'.
Explanation:
Clarity and correctness are closely related concepts when it comes to communication.
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6) Proxemics means the __________between communicators.
a) Space
b) Ideas
c) Talk
d) Behavior
Correct Answer:
The correct answer is 'a'.
Explanation:
Proxemics explores how people use and interpret the physical distance and personal space between themselves and others during communication. It involves the understanding of various spatial zones, such as intimate space, personal space, social space, and public space, and how these zones influence our interactions with others.
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7) ___________ represents the individual cultural variable.
a) Economics
b) Manners
c) Education
d) Politics
Correct Answer:
The correct answer is 'b'.
Explanation:
"manners" refers to the social etiquette, customs, and behaviors that individuals exhibit in social interactions. Manners can vary significantly from one culture to another. For example, what is considered polite and appropriate behavior in one culture may be viewed differently in another.
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8) Individual and organizational values.
a) Always align
b) Have the same values
c) Lead to negative work attitudes
d) Do not always align
Correct Answer:
The correct answer is 'd'.
Explanation:
Individual and organizational values do not always align, which means they are not necessarily the same. Here's an explanation:
Individual Values: These are the beliefs, principles, and priorities held by individuals. They are influenced by a person's upbringing, culture, personal experiences, and personal convictions. Individual values can vary significantly from one person to another, even within the same organization.
Organizational Values: These are the guiding principles and beliefs that an organization as a whole promotes and operates by. They are often defined in an organization's mission statement or core values. Organizational values are meant to guide the behavior and decisions of the entire organization.
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9) When your message contains all the facts the reader or the listener needs, it is:
a) Courteous
b) Considerate
c) Clear
d) Complete
Correct Answer:
The correct answer is 'd'.
Explanation:
A complete message is one that leaves no important questions unanswered. It provides all the relevant details, context, and supporting information required for the recipient to grasp the message's meaning and intent without ambiguity or the need for additional follow-up questions.
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10) At the workplace, to be a successful conversationalist, you should be __________.
a) rude
b) aggressive
c) submissive
d) assertive
Correct Answer:
The correct answer is 'd'.
Explanation:
To be a successful conversationalist at the workplace, it is generally advisable to be assertive. Being assertive means expressing your thoughts, opinions, and needs in a confident and respectful manner. It involves effective communication while also being considerate of others' perspectives. Being rude, aggressive, or submissive is usually not conducive to productive and respectful workplace conversations.
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