Business Communication MCQs | ENG301 MCQs | Set 2
Business Communication MCQs | ENG301 MCQs | Set 2
MCQs (Multiple Choice Questions)
1) Effective business communication is not _____________.
a) concise
b) audience-focused
c) writer-focused
d) purpose-driven
Correct Answer:
The correct answer is 'c'.
Explanation:
Effective business communication should be focused on the audience and the purpose of the message rather than the writer's personal preferences or interests. It should prioritize clarity and relevance to the recipient, making it "audience-focused" and "purpose-driven." Being "writer-focused" would mean the communication is more about the writer's needs or desires, which can hinder the effectiveness of the message in a business context.
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2) The aim of cross-cultural communication training is to _________ .
a) create strong cultural ties
b) give social status
c) develop business etiquette
d) improve behavior
Correct Answer:
The correct answer is 'c'.
Explanation:
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3) __________ means, writing every letter keeping your reader in mind.
b) Concreteness
c) Consideration
d) Conciseness
Correct Answer:
The correct answer is 'c'.
Explanation:
Consideration in writing means thinking about your reader's perspective and needs while composing your text, which includes being mindful of how every letter and word will impact the reader's understanding and experience.
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4) Culture refers to ________ .
a) gender equality of a group of people
b) genetic similarities of a group of people
c) the specialized lifestyle of a group of people
d) race or nationality of a group of people
Correct Answer:
The correct answer is 'c'.
Explanation:
Culture refers to the shared beliefs, customs, traditions, and behaviors that characterize a particular group of people. It encompasses various aspects of their way of life, including their language, social norms, values, and practices.
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5) Choose the correct option from the following statements.
a) Advertising directed at children is restricted in Scandinavia
b) France and Mexico do not have a restriction on the use of foreign languages in advertising
c) Advertising directed at children is not restricted in Scandinavia
d) Advertising directed at children is not restricted in the United States
Correct Answer:
The correct answer is 'c'.
Explanation:
This is because some Scandinavian countries have regulations in place that restrict or regulate advertising targeted specifically at children to protect them from potentially harmful or manipulative marketing practices.
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6) "It means judging other people or countries by the cultural standards of your group". Choose the correct title for the above definition.
a) Misanthropy
b) Ethnocentrism
c) Ethnography
d) Anthology
Correct Answer:
The correct answer is 'b'.
Explanation:
Ethnocentrism refers to the tendency to evaluate other cultures and their practices based on the standards and values of one's own culture, often leading to a biased or judgmental perspective towards those from different cultural backgrounds.
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7) Memo is derived from a Latin word which means _______.
a) a thing that must be memorized
b) a thing which must be remembered
c) a thing which must be written
Correct Answer:
The correct answer is 'c'.
Explanation:
The word "memo" is derived from the Latin word "memorandum," which means "something that must be written" or "a thing to be remembered." In a modern context, a memo is a written communication or note used for official or internal communication within an organization.
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8) Generally speaking in business we communicate:
a) only to entertain
b) only to inform
c) only to persuade
d) to both persuade and inform
Correct Answer:
The correct answer is 'd'.
Explanation:
In business communication, the goal is often to both inform the recipient of relevant information and persuade them to take a particular action or make a decision in line with the company's objectives.
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9) If a manager asks his assistant to compile a report on the overall performance of the department, which form of communication it will be?
a) Lateral communication
b) Upward comunication
c) Intrapersonal communication
d) Downward communication
Correct Answer:
The correct answer is 'b'.
Explanation:
When a manager asks an assistant to compile a report on the overall performance of the department, it involves upward communication. Upward communication refers to the flow of information from lower levels of an organization to higher levels, such as when employees or subordinates provide information or reports to their managers or superiors.
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10) ___________ is a group of people associated for business, political, professional, religious, social, or other purpose.
a) All of the below
b) Organization
c) Institution
d) State
Correct Answer:
The correct answer is 'b'.
Explanation:
The term "organization" is a broad and inclusive term that can encompass groups of people associated for various purposes, including business, political, professional, religious, social, and more. While "institution" and "state" may refer to specific types of organizations with distinct characteristics and functions, "organization" is the most general and encompassing term for a group of people associated for any purpose, making it the most suitable choice in this context.
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