Business and Technical English MCQs | ENG201 MCQs | Set 4
Business and Technical English MCQs | ENG201 MCQs | Set 4
MCQs (Multiple Choice Questions)
1) What can be considered as the heart of a report?
a) A variety of components
b) Introduction, body, and a close
c) Only the body of the report
d) The introduction of a report
Correct Answer:
The correct answer is 'b'.
Explanation:
The heart of a report consists of its introduction, body, and conclusion.
These components collectively provide the main content, analysis,
and findings of the report. The introduction sets the context and
purpose, the body presents the detailed information and analysis, and
the conclusion summarizes the key points and findings. Each of these
elements is essential
for conveying the core message and information contained within
the report.
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2) When you are writing a routine message, what kind of approach will be used?
a) The direct approach
b) The indirect approach
c) The long approach
d) None of the above
Correct Answer:
The correct answer is 'a'.
Explanation:
When writing a routine message, the direct approach is typically used. The direct approach involves presenting the main point or purpose of the message right at the beginning, followed by any necessary details or explanations. This approach is suitable for straightforward messages where the recipient's attention can be immediately directed to the main message without unnecessary preamble.
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3) Which of the following you should avoid when writing a claim letter?
a) Direct request
b) Professional tone
c) A complaining tone
d) Specific details
Correct Answer:
The correct answer is 'c'.
Explanation:
When writing a claim letter, you should avoid using a complaining tone. While it's important to express your concerns or dissatisfaction, doing so in a professional and courteous manner is more effective. Instead of sounding overly negative or confrontational, focus on presenting the facts, providing specific details, and maintaining a professional tone. This approach is more likely to result in a positive response from the recipient.
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4) What is meant by the term 'Denotative'?
a) It refers to the literal meaning of a word.
b) It refers to the surface meaning of the word.
c) It refers to cognitive meaning of words.
d) It refers simple meaning of words.
Correct Answer:
The correct answer is 'a'.
Explanation:
The term 'Denotative' refers to the literal or dictionary definition of a word, without any additional layers of meaning, associations, or emotions. It represents the straightforward, explicit meaning of the word as it is commonly understood.
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5) Where can we apply seven Cs?
a) To Non verbal communication
b) To Oral communication
c) To Written communication
d) To written and oral communication
Correct Answer:
The correct answer is 'c'.
Explanation:
The seven Cs (Clearness, Conciseness, Concreteness, Correctness, Coherence, Completeness, and Consideration) are principles that are typically applied to written communication. These guidelines help ensure that written messages are effective, coherent, and easily understood by the audience. While some of these principles might also be relevant to oral and nonverbal communication, they are primarily associated with improving the clarity and impact of written messages.
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6) While writing persuasive messages which four things should be kept in mind about your audience?
a) Main idea, consideration, needs and appeals, logic
b) Semantics, emotion and logics, clarity, consideration
c) Needs and appeals, emotion and logic, credibility, semantics
d) Credibility, logics, main idea, emotion
Correct Answer:
The correct answer is 'c'.
Explanation:
When writing persuasive messages, it's important to consider the needs and appeals of your audience, appeal to both their emotions and logic, establish credibility, and ensure clarity in the semantics (language and terminology) you use. These factors help make your persuasive messages more effective and convincing to the audience.
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7) Which type of letter not only conveys information but also establishes a contractual relationship between you and the organization or person offering you the position?
a) Job application letter
b) Acceptance letter
c) Inquiry letter
d) Transmittal letter
Correct Answer:
The correct answer is 'b'.
Explanation:
An acceptance letter not only conveys your acceptance of a job offer but also formalizes the agreement between you and the organization or person offering you the position. By accepting the offer in writing, you are essentially entering into a contractual relationship where you agree to the terms and conditions of the job.
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8) Why do Experts read technical and scientific documents?
a) To maintain and expand their own general expertise
b) To obtain specific answers to their own research and writing
c) To evaluate a document's technical or scientific content.
d) All of the above
Correct Answer:
The correct answer is 'd'.
Explanation:
Experts read technical and scientific documents for various reasons. They read to maintain and expand their general expertise in their field, to obtain specific answers related to their research or writing projects, and to evaluate the technical or scientific content of documents. Reading such materials helps experts stay up to date with developments in their field, gather relevant information for their work, and assess the accuracy and validity of information presented in the documents.
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9) Which of the following suggests “Implication of a word or a suggestion separate from the usual definition”?
a) Denotation
b) Connotation
c) Implementation
d) Abstraction
Correct Answer:
The correct answer is 'b'.
Explanation:
Connotation refers to the implication or suggested meaning of a word that goes beyond its literal definition (denotation). It includes the emotional, cultural, and associative associations connected to a word. Connotations can be positive, negative, or neutral and can greatly impact the overall tone and message of communication.
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10) Which of the following is the primary vehicle for communication within an organization?
a) Letter
b) Report
c) Memorandum
d) Proposal
Correct Answer:
The correct answer is 'c'.
Explanation:
A memorandum, often referred to as a memo, is the primary vehicle for communication within an organization. Memos are used to convey information, share updates, provide instructions, and communicate various matters among employees, departments, or teams within the organization. They are generally more concise and informal than letters and reports, making them suitable for quick and direct communication within the workplace.
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